Spa Policies

No one under the age of 16 is permitted in the spa without a guardian. Children are strictly forbidden in service areas and treatment rooms. Teens under 18 must have written permission from a parent or guardian in order to receive any services.

Reservations

Spa services are available by appointment on a daily basis. We recommend calling in advance to ensure that your preferred appointment times are available.

Check In

Effective September 1, 2006 The Spa & Fitness Center will require $5 daily fee for nonmembers. This fee provides for unlimited use of all facilities, excluding Spa treatments (i.e., facials, manicures, massages, etc.). This fee also provides for unlimited access and is valid for the entire day it is purchased. The daily guest fee is not applicable if you have an appointment for services.

Spa treatments or services

Please arrive 15 minutes early for your appointment. Each service is customized to meet your personal needs. If this is your first visit with us, you will be asked to fill out a brief consultation card so that your therapist can tailor your service to your particular needs.

In order to assure privacy and warmth during spa treatments, we have a towel draping policy and, when requested, disposable underclothes can be supplied. You may bring bathing attire, if preferred, in order to fully relax during your treatment; however, a few products do stain.

Sauna, Steam Room, & Whirlpool Policy

When using the sauna, steam room, or Whirlpool please use caution. Heat can be dangerous to pregnant women and people with heart disease, high or low blood pressure, or diabetes.

Customary Gratuity

While not required, we recommend a gratuity of 15-20% of total service.

Cancellations

All services are specifically reserved based on availability. In order to accommodate you, we require a 24-hour notice for any changes or cancellations or a fee of 100% of the scheduled services will be charged.